Return and Refund Policy
You can contact us on live chat 24×7 for any issue get your query resolved on priority bases.
No item will be returned or refunded if (including prime)
- The purchase is made more 2days back (Keeping in mind the instant delivery and nature of the item.
- There is no fault or error in the rank of the item.
- There is an Overwatch Ban, VAC Ban or Griefing Ban including Temporary and Permanently Untrusted Accounts.
- You had violated the steam end user agreement after purchasing the item.
- Account Carry party member ban due to the hacker banned in your gaming lobby after purchase.
Product eligible for return or refund if (including prime)
- The purchase is made within 48 hours
- There is no rank or rank expired on the day of purchase
- Rank loss due to PMB on arrival
- The wrong Rank Delivered due to a technical issue
- Unavailability of a product after purchase is made.
- The customer had ordered two or more times the same product mistakenly (report immediately)
Refund or Return for Prime Accounts (Additional For Prime)
Being an exclusive item, all prime accounts are unique and no two prime have same stats. In case of replacement of prime we provide the accounts with the identical specs to our customer if the original account is not fit for use due to any issue or we don’t have the product you had paid for at the time of purchase customer can demand refund if he/she had ordered the prime and is not available at a time of order and he didn’t like the replacement with similar specs. Please note that if the prime lost its rank after purchase we can reboost it back within a few days. Prime accounts also shares the same conditions mentioned above apart from theses
PROCESSING OF RETURN OR REFUND
Customer will get order value worth of credit back in there user wallet if they qualified for refund and returns which he can use anytime in future purchases. Our team is solely responsible to manage site funds allocated to customers after they buy it from us also handles the dispute and issue with items that are listed on the website.